When a person has such intimate knowledge of how you are hurting and what you are going through it’s because they too have experienced pain. Emotionally and/or physically.
Compassion is only learned from having been there too, in one way or another.
When I read something written by someone who can relate so well with hurting people I know they have intimate knowledge of pain.
Jesus had a human experience on this earth so, while in a suit of flesh, He could experience human emotions.
In His Unconditional Love